Privacy Policy
How information is collected and used when you visit this website, get in touch, or place an order.
Overview
Your privacy matters to us. This page explains what information this website collects, why, and the choices you have.
Information we collect
Information you give us
- When you contact us — your name, email address, the reason for your message and the message itself.
- When you sign up for occasional notes — your email address, only after you’ve given your consent.
- When you order or use an account — the details needed to process and deliver your order, such as your name, contact details and delivery address.
Information collected automatically
Like most websites, this site uses cookies and similar technologies that are needed for it to work — for example, to remember what is in your cart. See the Cookie Policy.
How we use it
- To reply to your messages.
- To process, deliver and support your orders.
- To manage your account, if you have one.
- To send occasional notes, if you asked to receive them.
- To keep this website secure and working properly.
Sharing
Information may be shared with service providers where it is needed to run this website and fulfil your orders — for example, to take payment or deliver a parcel.
Cookies
For what cookies this website uses and how to manage them, see the Cookie Policy.
Your choices
You can ask to stop receiving occasional notes at any time. To ask about the information we hold about you, or to ask for it to be corrected or deleted, contact us using the details below.
Contact
For any question about this policy or your information, write to hello@turtandco.com.